The HR Shared Services Institute (HRSSI) is dedicated to helping HR service organizations better serve their employees, service staff and shareholders by helping them deliver maximum value at the lowest possible cost. Through research, education and collaboration services, HRSSI gives HR delivery professionals information and insights they can trust.

What We Do


For more than a decade, HRSSI has been surveying HR service delivery organizations about delivery practices, performance and trends, compiling the most comprehensive and detailed database available. All members of the target survey audience -- typically HR and/or HRIS professionals -- who satisfy the completion requirement are eligible to receive a copy of the findings reports at no cost. 

To download from a selection of prior findings reports or to participate in open surveys, visit the research section of this site.


HRSSI publishes educational content on a range of topics suitable for executives, managers, individual contributors and even college students. We also conduct pre-existing and custom classroom training at the client site.


Through our LinkedIn group, the HR Shared Services Network, we offer access to the world's largest social network for HR service delivery professionals.