By in large, college business schools don't offer courses in HR service delivery. Rather, it's learned on the job, through experience. But how do you know you're learning the right things?
HRSSI offers courses in delivering HR services that combine decades of experience with proven operations management principles. Our courses teach you how to see HR deliver processes much the same as a process engineer sees production processes. This extends into all aspects of HR process management, from delivery model design through performance measurement.